Basch Helps CIC was founded as a community enterprise in the year 2020 amidst the first lockdown of the Coronavirus pandemic and in our short time, year on year our organic growth and resilience to both economic & environmental challenges has led us to have proudly supported over 6500 London newborn’s since our founding day with there very own unique AngelBox emergency relief package.
Our vision is simple and achievable. Our objectives are pure, ethical and sustainable ensuring we only focus on providing the most vulnerable Londoners vital support where others have principally looked the other way.
Afterall, London is our home and it takes a unified community approach in order to keep our majestic city, the world’s greatest.
Our management committee and volunteers share this belief and work passionately to contribute their time and professionalism towards our endearing community services.
Basch Helps CIC is a unique community enterprise thats well positioned to expedite our AngelBox service with full accountability and transparency, no matter what the family situation is because behind every atom of all the good and benefit we bring to London newborn’s and their parents comes from a desire to significantly change the way emergency relief is perceived by families in need and by the general public.
Our Mission
Our Objectives
Basch Helps CIC will endeavour to serve vulnerable individuals and families by developing solutions that relieves hunger and the burden of human suffering for all those that reside in London.
Our Values
Reach out to us in full confidence, regardless of your gender, ethnicity, sexuality or faith. We are determined to listen to your needs and provide you support irrespective of your background.
Giving vulnerable people with little choice, the ability to responsibly choose a solution that benefits them and their newborns the most.
Reach out to us in full confidence, regardless of your gender, ethnicity, sexuality or faith. We are determined to listen to your needs and provide you support irrespective of your background.
We are all equal: Fear not, fellow volunteers you are empowered to learn new skills & free to achieve your career ambitions.
Our working environment shall remain non-judgemental and free from any prejudice or discrimination.
We endeavour to collaborate with local government, charities and social enterprises to assess and develop better deployable systems to further achieve our objectives.
Our AngelBox community service must run like a well oiled machine at all times and all our volunteers and the management committee must conduct their duties to the highest standard and use only the best practices to ensure adequate service delivery.
To ensure that we have adequate resources, an adaptable and highly scalable infrastructure and the systems and mechanisms in place to be operationally ready at any given time and respond to crisis.
To ensure that all items within our supply-chain meet rigorous quality standards, have full traceability protocols, and are ethically produced or manufactured.
0% risk policy, 0% 6 figure salaries, 0% of your donations or grants will go to an investment portfolio or towards marketing costs, 0% of your donations will be spent overseas, 5% will go towards our office, insurance & transportation costs as well as maintaining our IT & communication systems, 95% is spent on buying supplies for the service we provide to the community and 100% of our workforce are volunteers.
We’ve remained resilient to crises because we listen to our referrers and the parents of our beneficiaries no matter how small the details. We consider everything and have the diligence and expertise to evolve Basch Helps CIC quickly which fits the needs of parents and their newborn’s, some e.g’s. to name a few: Switchboard, 0800 Parent support line, the introduction of baby equipment and furniture and building a parent support service.
Everyone is accountable for their actions at Basch Helps CIC and every item that’s distributed is recorded in our system and for every AngelBox given there is instant direct engagement with the beneficiaries’ parents to ensure everything being delivered is correct, appropriate and nurtures maximum benefit to the recipient.
Our GP style IT system keeps assessments, reporting and feedback from parents/referrers under 1 roof, all items distributed can be directly traced back to source, all equipment is manufacturer guaranteed therefore there is less risk in exchanging broken or faulty items (never happened but just in case).
Extremely vulnerable parents need to be afforded choices for their newborn’s and be given promises that can be kept, that’s why we stock 100’s of different brand new & ready to use baby essentials and equipment which they can freely choose from and both parents and referrers benefit from staying in the loop about the progress of their application through our notification system every step of the way.
95% of what we do and create is in-house from infrastructure development, logistical expansion, outreach and to IT systems to ensure that all the funding we receive actually goes to the beneficiaries.
We remain fair to society by keeping our direct applications open to London. The main reason cited by direct applicants as to why they haven’t told their health visitor or early help team about their circumstances is because they fear intervention will lead to their baby being taken away. The second most cited reason is they fear the home office.
AngelBox: Tailored Emergency Relief
Parent Support: A friend during the hard times
AngelBox: Emergency relief distribution for 0 to 18 months
Our AngelBox is a comprehensive starter pack for newborns, with the sole purpose of keeping them warm, safe and nourished for the first couple of months after birth.
Each AngelBox is individual. With a choice of 100’s of brand new & ready to use baby essentials for a parent to choose from during their assessment
Mothers will mutually benefit too from the complete peace of mind, the AngelBox will provide, leaving them to focus on maternal health and their mental wellbeing.
Parent Support: Befriending, Guidance & Signposting
Having a baby should be one of the most joyous occasions and a life changing event that bears a wonderful path of warm emotion and to harvest as many memories as possible. But sometimes for many reasons things don’t pan out the way we plan them.
Our informal approach to free parental support is completely confidential and offer an array of services which act as an invaluable source of guidance, comfort and belonging in the hope that we can achieve a more positive outlook on parenting, achieving a healthy delivery and keeping your baby happy and safe.
Truth be told, our community enterprise started out as a way to support the local community during London’s first Coronavirus lockdown with a primary mission of extending a hand of support to the parents of London newborns by offering them a free emergency relief package at a crucial time where many parents felt isolated, confused and anxious as to what the future would behold for them and their children.
It’s been a truly humbling & privileged experience for many of our management committee members and volunteers both past and present to watch our unique community service grow to the full scale operation it is today which is still relied upon by Parents, Social Workers Health Professionals alike.
For almost 3 years now our dynamic and mostly compassionate approach to providing underprivileged families an opportunity to speak to someone who cares, share their baby concerns and relate to the hardships their experiences by providing their newborns with a vitally important tailored emergency relief package which gives parents a chance to select from our range of brand new and ready to use essentials and equipment and when we knock on the door build relationships which benefit the parents, all in all delivering a full cycle of services that help families on their path of hope, recovery and stability and keep our main beneficiaries warm, sheltered, clothed, safe and free from malnutrition, hygiene issues and illness in the medium to long term.
First Year 2020 - 2021
Second Year 2021 - 2022
Third Year 2022 - 2023
Current Year 2023 - 2024
Second Year 2024 - 2025
Basch Helps CIC isn’t alone, we actively participate in community membership organisations that support us by sharing valuable information, training courses, 1 to 1 support and other benefits which has immensely helped our enterprise evolve into the organisation it is today.
There guidance has been invaluable and the information resourceful as well as opportunities to share services and concerns through weekly or monthly meetings and discussions which involves councillors, NHS leaders, council personnel and community champions all participating in unison with a common agenda of supporting our local communities.
Awards Received
OVER THE PAST TWO YEARS, BASCH HELPS CIC HAS REALLY PUSHED THE BOUNDARIES OF COMMUNITY SERVICE AND OUR ANGELBOX HAS NOW BENEFITED 1000’s OF FAMILIES ACROSS GREATER LONDON AND DESPITE BEING ONE OF THE SMALLEST ORGANISATIONS IN LONDON, OUR BIG HEART & ASPIRATIONS HAS ALLOWED US TO CONTINUOUSLY EVOLVE OUR OPERATIONS, OUR DRIVE FOR TRANSPARENCY & OPEN COMMUNICATION WITH ALL OUR STAKEHOLDERS AND THE WAY OUR ADMIRABLE STAFF PASSIONATELY SUPPORT PARENTS AND THEIR NEWBORNS ON A DAILY BASIS.
Our community organisation has shown demonstrable evidence on how we manage our governance, strategy, operations, staff, finances and resources.
As such we have been awarded the Charity Excellence Quality Mark in recognition for our commitment to excellence.
For more information on Charity Excellence please visit:
Awards Received
On Tuesday 24 October 2023, more than 200 people from across NW London gathered in St Pauls, Hammersmith for the first health equity summit for the area. One year on from the launch of the region’s inequality strategy, it was a chance to reflect on what had been achieved and discuss the challenges ahead.
The summit closed with the presentation of the first North West London Health Equity Awards. These awards celebrate people from across NW London who are doing their bit in understanding, and tackling, the barriers that create inequalities and can prevent fair access to health care.
We were delighted at the phenomenal response, not just the 85 nominations, but the passion and kindness within the nominations. There are alot of people working and volunteering across NW London to make life better for others, as well as the eagerness of people across the system to nominate others.
Judges
Our community enterprise was chosen as a winner out of a strong field of 85 nominations for our voluntary work in supporting newborn’s with vital baby essentials and parents with our complimentary support and digital hubs.
For more information on the NHS NWL ICB Health Equity Awards please visit:
Our management committee is a young and dynamic team of professionals from various business sectors who all have banded together bonded by their lived-in experiences of childhood poverty or family struggle.
We use our years of work experience and the career skills honed to keep Basch Helps CIC sustainable both financially and to keep our operation going despite London’s most economically challenging conditions by creating and adapting our AngelBox community service in house.
We’re all also a very hands-on bunch supporting volunteers on emergency relief deliveries, providing parent support and actively working with partners and community leaders to increase our outreach efforts to the London community.
100% Voluntary means, 100% Committed to newborn's and parents
We are all in this together as most Basch Helps CIC volunteers will tell you as we aim to provide a wonderful volunteering experience for everyone who wants to actively participate in our AngelBox community service.
Our attractive, flexible and rewarding volunteer programme encourages fellow Londoner’s to join a wonderful team of like-minded individuals in one of our three departments in a dynamic, high pressure environment with the sole purpose of supporting a vulnerable family and their children.
With full continuous training provided, the ability to learn new transferrable skills and exposure to the same systems and software that blue chip organisations use.
Better yet we monitor progression, encourage learning and speaking up all advantages that can support natural career progression in a very tight London market.
Lastly we offer an impressive volunteer package which includes up to 2 free meals per volunteering day, invitation to our monthly socials and travel expenses.
Please take the opportunity to find out more on our dedicated volunteer page.
Local Outreach the old fashioned way
Being a bit classic and traditional can pay dividends and spread the word of our AngelBox community service to the right people sometimes quicker than social media. Our posters and banners on how to apply have gone through several iterations and have been printed and distributed to family centre’s, perinatal clinics, health centre’s, hospitals, GP’s, supermarkets and all it has taken in some cases is for someone to walk past take a snap and share it to their contacts particularly among social workers and health professionals.
Our First AngelBox Video
We live in a world of video sharing so our team said let’s create a short & sweet video which explains our AngelBox emergency relief package, some of our work in action and how to apply.
Presented by Alaa & Anesia, founding committee members and some of the first AngelBox volunteers.
The video has featured on our website and social media channels for almost 2 years now and when asking 200 direct applicants “What convinced you to apply for an AngelBox” 59% found our AngelBox video appealing and a factor in applying.
Please take the time to view our short video below:
In 2022, we published over 100 AngelBox progress updates, announcements and service updates on our website alone which is steadily receiving in excess of 3000 unique visitors a month.
Keeping all our stakeholders in the loop has definitely had a positive impact in reaching out to a wider audience with minimal effort and at very little cost.
All our news together with important community & health messages sent from local authorities and the NHS are posted onto our Twitter, Facebook & Instagram channels.
It’s been a great way in reaching mothers in need that would otherwise never hear of our AngelBox service and it has immensely been popular among a parent group from as young as 15 years of age.
Recently we our Twitter feed was blue-tick verified and although follower numbers are relatively low, our individual social media channels in terms of performance in terms of engagement on certain posts have topped over 4000 engagements.
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Basch Helps CIC was fortunate to have had our vital AngelBox community service featured and documented in various news articles and social channels that has had both local and national coverage.
Such as the main articles written in both the Independent and Evening Standard newspapers as part of their On the Breadline Christmas Appeal 2022 which was in partnership with Comic Relief and raised a heart-warming £3.9 million for charitable & community organisations across the country.
As a community enterprise we welcome all kinds of media coverage as a viable way to communicate the crucial work our volunteers and partners undertake in protecting newborns from ill-health and malnourishment.
Contact us today with your press enquiries about our work in cutting-edge emergency relief and parent support or to arrange an interview with volunteers and parents.
FIND OUT MORE ABOUT THE ANGELBOX COMMUNITY SERVICE
SEE HOW WE SUPPORT LONDON PARENTS
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Your Baby, Your Choice, Your AngelBox
London's Best Newborn Emergency Relief Provider
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