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Terms
Clear guidance on using our services & website
Terms & Conditions
Welcome to Basch Helps CIC. These Terms & Conditions explain how our services work, what you can expect from us, and what we ask from you when accessing support.
👉 By using our services, you agree to the terms outlined below.
đź’› Our Approach
At Basch Helps, we aim to provide support that is:
- Fair and transparent
- Delivered with dignity and respect
- Focused on those most in need
- Safe and responsible
👉 These terms help us ensure we can continue supporting families effectively and fairly.
Please go through our General Terms & Conditions that govern the use of our website and its contents.
- Access and use of our website or websites of all Basch Helps CIC companies, are governed by the following Terms and Conditions. By accessing, browsing and using our websites you acknowledge that you have read thoroughly and understood without reserve our Terms and Conditions of Use.
- If our Terms and Conditions of Use are modified, our team will advertise and post a new dated version on our website and through our newsletters. Basch Helps CIC recommends that our clients voluntarily read our Terms and Conditions of Use from time to time.
- The content of our website including text, logos, all illustrations, media including audio, photography and video, design, products and technological systems are the property of Basch Helps CIC and its affiliated companies, and are accordingly protected by copyright, trademarks and all other intellectual and industrial rights which exist under applicable law.
- Nothing contained on our Websites shall be interpreted or construed as granting you a licence or a right to use any such content of our Websites.
- Any use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Websites, in whole or in part and by any means, is strictly prohibited, unless your or your organisation have full express permission from Basch Helps CIC in writing.
- The creation of any hyperlink to our Websites is prohibited without prior written consent of Basch Helps CIC.
- Anything you transmit or post becomes the property of Basch Helps CIC and its affiliated companies and may be freely used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Specifically, Basch Helps CIC is free to use any ideas, concepts, know-how, or techniques contained in any such communication you send to the Websites for any purpose whatsoever, including, but not limited to, developing, manufacturing, advertising and marketing products using such information. Any such use is without compensation to those providing the information, nor anyone else.
- By submitting information, you are warranting that you own the material/content submitted, that it is not defamatory, and that Basch Helps CIC ’s use will not violate any third party’s rights.
- Basch Helps CIC is under no obligation to use the information provided.
Any personally identifying data and information that you may send via the Internet to our Websites are protected and treated according to our Privacy Policy. Basch Helps CIC recommends that our clients voluntarily read our Terms and Conditions of Use and Privacy Policy from time to time.
BASCH HELPS CIC DOES NOT GUARANTEE THAT ITS WEBSITES OR THEIR CONTENT WILL CORRESPOND TO YOUR EXPECTATIONS, WILL NOT BE INTERRUPTED, TIMELY, SECURE AND FREE OF ERROR.
WITHOUT PREJUDICE TO SECTION LIMITATIONS OF LIABILITY HEREINAFTER, ANY MATERIAL, INFORMATION AND ALL THAT YOU FIND ON THE WEBSITES ARE FURNISHED TO YOU “AS IS”, IN FUNCTION OF THEIR AVAILABILITY, AND WITHOUT GUARANTY OF ANY SORT, EXPRESS OR IMPLIED, INCLUDING, AMONG OTHERS, THE IMPLIED WARRANTY OF MERCHANTIBILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.
SOME JURISDICTION MAY NOT ALLOW CERTAIN LIMITATIONS OF WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
- You access, use, browse and navigate on our Websites at your own risk and peril. YOU RECOGNISE AND ACCEPT THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE REGULATIONS, NEITHER BASCH HELPS CIC , ANY OF ITS AFFILIATED COMPANIES, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITES, MAY BE HELD LIABLE FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, ANY INJURY TO REPUTATION, COSTS, LOSSES, DECREASE IN TURNOVER OR PROFITS OR LIABILITIES OF ANY NATURE WHATSOEVER, CAPABLE OF ARISING FROM YOUR ACCESS TO, OR USE OF, OR ON THE CONTRARY THE IMPOSSIBILITY TO USE, THE WEBSITES OR THEIR CONTENT. ALL MATERIALS WHICH ARE DOWNLOADED OR OBTAINED BY ANY OTHER MANNER DURING THE USE OF OUR WEBSITES ARE AT YOUR OWN RISK AND PERIL. Basch Helps CIC and its affiliates assumes no liability for any damage or virus which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Websites or for any illegal intrusion or intervention in the IT systems. Basch Helps CIC reserves the right to interrupt or discontinue any or all of the functionality of its Websites. The content of our Websites may contain inaccuracies or errors. Basch Helps CIC reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.
The present Terms and Conditions of Use embody the entire agreement concluded between Basch Helps CIC and yourself concerning the access and the use of the Websites and their content. Any other terms or conditions issued by Basch Helps CIC and governing its relations with you, in particular relating to any service or purchase of product, shall supplement the Terms and Conditions of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.
In the event that any provision of the Terms and Conditions of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Basch Helps CIC.
Our aim is to provide practical and appropriate support, not a fixed package
Support when needed
We will never judge, We will never share information unnecessarily, We will never charge for support
đź“ž Contact Us
🤝 Use of Our Services
We ask that all users of our services:
- Treat staff and volunteers with respect
- Engage honestly and responsibly
- Use support for its intended purpose
👉 We reserve the right to withdraw support if these expectations are not met
🛡 Confidentiality & Data Protection
We take your privacy seriously.
- Your information will be handled in line with data protection regulations
- Information is used only to provide support and improve services
- Data may be shared with trusted partners only where necessary
👉 Your information is treated with care, confidentiality, and respect
⚠️ Limitation of Service
Basch Helps provides non‑clinical, non‑emergency support.
- We do not replace NHS or emergency services
- We do not provide medical advice
- In urgent cases, you should contact appropriate emergency services
đź“Ť Availability of Services
Our services are:
- Primarily available within specified areas (e.g. Greater London)
- Subject to funding, capacity, and resources
👉 Availability may change over time as demand increases
🔄 Changes to These Terms
We may update these Terms & Conditions from time to time.
👉 Any updates will be published on this page and take effect immediately
We Have Several Urgent Appeals At The Moment
Donate Today
Your donation helps ensure babies and toddlers across London have the essential items they need during the most critical stages of early life.
Through AngelBox emergency relief, your support provides practical baby essentials and equipment to families facing financial hardship, rising living costs, and sudden crisis. Every contribution helps reduce immediate pressure on parents, supports early wellbeing, and strengthens outcomes for children at the very start of life — when timely support makes the greatest difference.
