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AngelBox Portal
AngelBox Portal
The AngelBox Portal is your secure starting point for accessing vital early support for you and your baby.
We understand that the early months of pregnancy and parenthood can be both joyful and overwhelming particularly when facing financial, emotional, or practical challenges. The AngelBox Portal has been designed to provide a simple, guided pathway into support, ensuring that families can access help at the moment it is most needed.
Through this portal, parents and professionals can check eligibility, explore available services, and take the next step towards receiving tailored support. Our aim is to remove barriers, reduce uncertainty, and make it easier to connect families with the right help, at the right time.
If you are unsure whether you qualify, we encourage you to complete the eligibility check — even if you are not currently eligible, we will guide you towards alternative sources of support and advice.
The AngelBox Portal is your space to:
👉 Apply for an AngelBox
👉 Understand what happens next
👉 Track your application
👉 Access support throughout your journey
đź’› Support Designed Around You
AngelBox is more than a package — it’s part of a wider approach to support you and your baby from the very beginning.
Through this portal, we aim to:
- Make the application process simple and clear
- Guide you through each stage with transparency
- Provide reassurance and support along the way
- Ensure you feel informed, supported, and not alone
âś… Before You Apply
To help make the process as smooth as possible:
- Check that you meet our eligibility criteria
- Make sure your details are accurate and complete
- Allow time for review and preparation
- Understand that support is based on need and availability
👉 If you’re unsure, you can still apply or contact us for guidance
đź“ť Apply for an AngelBox
Start your application
The application process is simple and supportive.
👉 You will be asked to provide:
- Basic personal details
- Information about your pregnancy or baby
- Details about your situation
👉 This helps us understand your needs and provide the right support
đź“Š Track Your Application
Stay informed at every stage
Once you’ve applied, you can track your application through each step:
- đź“© Application received
- 🔍 Under review
- đź“„ More evidence required (if needed)
- âś… Approved
- 📦 Being prepared
- đźšš Out for delivery
- âś… Delivered
👉 You’ll always know where you are in the process
Parent Eligibility Checker
Check Your Eligibility for Support
Find out if you may be able to receive an AngelBox and access support in your borough.
Answer a few quick questions — it takes less than a minute, and we will guide you to the most appropriate next step based on your situation.
You can also read more information about Angelbox Eligibility by clicking the button below.
⚠️ Important Information
- Applications are assessed based on eligibility, need, and availability
- We may request additional information
- Applying does not guarantee approval
- If we cannot support directly, we will aim to guide you to other services
👉 Our goal is to support you in the best way possible
Ready to Apply for Support?
Start Your Application
Start your application in just a few simple steps
If you believe you may be eligible, you can begin your AngelBox application quickly and easily using our secure online form.
The application will open in a new tab, allowing you to complete it at your own pace while keeping this page open for guidance if needed.
What to Expect
- A simple and easy‑to-follow application form
- Clear questions designed to guide you step-by-step
- The option to complete the form in your own time
- Support available if you need help while applying
What Happens Next
Once your application is submitted:
- Your information will be reviewed by our team
- We may contact you if any additional details are required
- You will be updated on the outcome and next steps
- If eligible, your application will move forward for processing
👉 Take the first step towards accessing support today — it only takes a few minutes to get started.
Nappies Available
Brands:
Pampers, Rascals
Nappy Sizes:
Premature, Size 1, Size 2, Size 3, Size 4
What You Get:
2 packs or boxes - minimum 144 nappies
Baby Wipes Available
Brands:
Pampers, Huggies
Wipes Sizes:
64 pack, 72 pack
What You Get:
Box of 6 or 10
Clothing Available
Brands:
George by Asda, Primark, Tesco, Other
Sizes Available:
0-3m, 3-6m, 3-6m
Types Available:
All clothing is 100% cotton
3 pack, 5 pack or 10 pack
Outfits vary
What You Get:
1 x pack of sleepsuits
1 x pack of bodysuits
1 x outfit
Winter clothing only available from October to February
Blanket Available
Brands:
Asda, IKEA, John Lewis, Other
Types Available:
Winter Blanket or Shawl
Either Poly-cotton blend or 100% Cotton
What You Get:
1 x Blanket
Changing Mat Available
Brands:
RedKite, IKEA, John Lewis, Other
Types Available:
One Piece or Folding
What You Get:
1 x Changing Mat or Changing Bag with folding mat
Changing Mats are only provided on request
BathWare Available
Brands:
Asda, Primark, Tesco, IKEA, John Lewis, Other
Types Available:
Towel: One Size - 100% Cotton
Sponge: Sensitive Skin
What You Get:
1 x Hooded Towel
2 x Baby Sponge
Bath tub on request
Toiletries Available
Brands:
J&J, Sanex, Dove, Aveeno, Cetraben
Types Available:
500ml or bigger
What You Get:
1 x Baby Shampoo
1 x Baby Wash
1 x Baby Lotion
Milk Formula Available
Brands:
Aptamil, Cow & Gate, SMA Little Steps, Bonya by Kendamil
Types Available:
First Infant, Follow On
Sizes Available:
700ml, 800ml or 1kg
What You Get:
2 x Milk Formula Tubs of your choice
Breast Pumps Available
Brands:
Lansinoh, Medela, Tommee Tippee, Boots, Other
Types Available:
Manual Only
What You Get:
1 x Manual Breast Pump
Bottles Available
Brands:
Tommee Tippee, NUKS, MAM, Lansinoh,Â
Types Available:
150ml or 260ml bottles
What You Get:
2 or 3 bottle pack
What We Offer
Newborn 0-6 Months
Our 0–6 months support is designed to provide essential, early-stage assistance to families during pregnancy and the first months of a baby’s life.
We recognise this is a time where the right support can make a meaningful difference — helping parents navigate both the practical and emotional challenges of early parenthood with confidence.
What We Offer
- Essential AngelBox support packages tailored for early needs
- Practical items to support baby care and day-to-day parenting
- Guidance to help parents adjust during pregnancy and early months
- Access to wellbeing support and trusted advice
- Early intervention to help prevent challenges becoming overwhelming
Nappies Available
Brands:
Pampers, Rascals
Nappy Sizes:
Size 4, Size 5, Size 6, Size 7
What You Get:
2 packs or boxes - minimum 144 nappies
Pull-Up Nappies on request
Baby Wipes Available
Brands:
Pampers, Huggies
Wipes Sizes:
64 pack, 72 pack
What You Get:
Box of 6 or 10
Clothing Available
Brands:
George by Asda, Primark, Tesco, Other
Sizes Available:
3-6m, 6-9m, 9-12m, 12-18m, 18-24m
Types Available:
All clothing is 100% cotton
3 pack, 5 pack or 10 pack
Outfits vary
What You Get:
1 x pack of sleepsuits
1 x pack of bodysuits
1 x outfit
Winter clothing only available from October to February
Blanket Available
Brands:
Asda, IKEA, John Lewis, Other
Types Available:
Winter Blanket or Shawl
Either Poly-cotton blend or 100% Cotton
What You Get:
1 x Blanket
Changing Mat Available
Brands:
RedKite, IKEA, John Lewis, Other
Types Available:
One Piece or Folding
What You Get:
1 x Changing Mat or Changing Bag with folding mat
Changing Mats are only provided on request
BathWare Available
Brands:
Asda, Primark, Tesco, IKEA, John Lewis, Other
Types Available:
Towel: One Size - 100% Cotton
Sponge: Sensitive Skin
What You Get:
1 x Hooded Towel
2 x Baby Sponge
Bath tub on request
Toiletries Available
Brands:
J&J, Sanex, Dove, Aveeno, Cetraben
Types Available:
500ml or bigger
What You Get:
1 x Baby Shampoo
1 x Baby Wash
1 x Baby Lotion
Milk Formula Available
Brands:
Aptamil, Cow & Gate, SMA Little Steps, Bonya by Kendamil
Types Available:
Follow On, Growing Up
Sizes Available:
700ml, 800ml or 1kg
What You Get:
2 x Milk Formula Tubs of your choice
Food Jars Available
Brands:
Cow & Gate, Hipp, Heinz
Types Available:
Food Jars, Powdered
Standard Size
What You Get:
15 x Food Jars
Porridges Available
Brands:
Cow & Gate, Heinz, Cerelac
Types Available:
Various Sizes
What You Get:
2 x Fruit Pots 3 pack
2 x porridge tubs
Baby Meals Available
Brands:
Cow & Gate, Heinz, Cerelac, Aisha, Other
Types Available:
Normal, Vegan, Halal, Kosher
What You Get:
10 x Ready Meals
2 x porridge tubs
Bottles Available
Brands:
Tommee Tippee, NUKS, MAM, Lansinoh,Â
Types Available:
260ml bottles
What You Get:
2 or 3 bottle pack
Bottle Teats Available
Brands:
Tommee Tippee, NUKS, MAM, Lansinoh,Â
Types Available:
Different Sizes
What You Get:
Twin Pack
Feeding Aids Available
Brands:
Tommee Tippee, IKEA, Boots, Other
Types Available:
Different Sizes
What You Get:
1 x Sippy Cups
5 x Plates
5 x Bowls
1 x Cutlery Set
1 x Plastic bib or cotton bib set
What We Offer
Toddler 6-18 Months
Our 6–18 months support is designed to provide continued guidance, reassurance, and practical help as your baby grows into early toddlerhood.
As your child develops, new challenges, milestones, and questions naturally arise. Our support evolves alongside families, helping parents navigate these changes with confidence, while maintaining stability, wellbeing, and a strong foundation for long-term development.
What We Offer
- Ongoing practical support as your baby’s needs change and develop
- Guidance on key developmental milestones and early learning
- Support with routines, feeding transitions, and daily care
- Advice on managing behaviour, independence, and communication
- Continued wellbeing support for parents and caregivers
- Access to trusted guidance, resources, and local support pathways
Baby Equipment
Essential & Practical
We provide access to essential baby equipment and practical items to help families prepare for and care for their baby safely and confidently.
Our support focuses on ensuring that parents have the basics they need during pregnancy and early parenthood, helping to reduce stress and remove barriers to providing day‑to‑day care.
Quick Links
A summary of all our relevant pages to help you decide if our emergency relief package is right for your newborn
AngelBox Service Status
View real-time information on where AngelBox services are currently delivered, levels of demand across boroughs, and where support is most needed.
What You’ll Find
- Live overview of borough coverage
- Families supported and referral activity
- Current waitlist and demand levels
- Areas requiring additional funding
Who We Are
Learn more about Basch Helps CIC, our mission, and the work we do to support families through early intervention and community-led care.
What You’ll Find
- Our mission and values
- Our approach to early support
- Who we work with
- Our impact across communities
About AngelBox
Discover what the AngelBox is, how it supports families, and why early intervention can make a meaningful difference.
What You’ll Find
- What’s included in an AngelBox
- Who it is designed for
- How AngelBox supports families
- Why early support matters
Areas We Serve
Explore where we currently deliver services, check availability in your borough, and find out how to access support near you.
What You’ll Find
- Interactive London borough map
- Live service availability
- Local support information
- Guidance if services are not available
Eligibilty Information
Check whether you may be eligible for AngelBox support through a quick and simple guided tool.
What You’ll Find
- Parent eligibility checker
- Referral decision tool for professionals
- Clear next steps based on your outcome
- Guidance even if not eligible
What We Offer
Explore the full range of support available through Basch Helps, from AngelBox packages to wellbeing support and guidance.
What You’ll Find
- AngelBox support packages
- Parent wellbeing guidance
- Referral support pathways
- Community and advisory resources
Parent Space
Parent Space brings together all the support, resources, and guidance available to help parents access the help they need in one place.
It is designed as a simple and supportive hub where you can explore services, find advice, and take the next steps based on your situation.
What You’ll Find
- Access to eligibility and application tools
- Parenting support and guidance
- Information on available services and pathways
- Links to additional support and resources
Mama Corner
Mama Corner is a dedicated space for trusted guidance, support, and shared insight for parents navigating pregnancy and early parenthood.
It offers practical advice, wellbeing support, and accessible information to help parents feel informed, supported, and less alone.
What You’ll Find
- Maternal wellbeing and emotional support
- Practical advice for pregnancy and early parenting
- Guidance on managing challenges and daily care
- Community-led insights and lived experiences
Mama Panel
The Mama Panel is a growing community of parents who share their experiences, insight, and voices to help shape support services and improve outcomes for families.
By listening to lived experiences, we ensure that our support remains relevant, responsive, and grounded in real needs.
What You’ll Find
- Real stories and lived experiences from parents
- Opportunities to share your voice and contribute
- Insight into challenges facing families today
- A platform helping shape better support services
Track Your AngelBox
Stay updated on the progress of your AngelBox application or referral and see where you are in the process.
What You’ll Find
- Application status updates
- Referral progress tracking
- Next steps and timelines
- Contact support if needed
AngelBox FAQs
Find answers to common questions about eligibility, referrals, delivery, and support.
What You’ll Find
- Eligibility questions
- Application and referral process
- Delivery and timelines
- General support information
Our Policies
Access important information about how we operate, including safeguarding, data protection, and service policies.
What You’ll Find
- Safeguarding policies
- Privacy and data protection
- Service terms and conditions
- Organisational guidelines
Support when needed
We will never judge, We will never share information unnecessarily, We will never charge for support
đź“ž Need Help Applying?
We can support you with your application:
- đź’¬ WhatsApp Live Chat
- đź“ž 0800 Freephone Line
- đź“ž Call our switchboard
- 🩺 One‑to‑one guidance sessions
💬 If You’re Not Sure
👉 If you’re unsure whether you qualify:
- You can still apply
- Or contact us for guidance
- Or book an AngelBox Surgery session
👉 We’re here to help you understand your options
Donate Today
Your donation helps ensure babies and toddlers across London have the essential items they need during the most critical stages of early life.
Through AngelBox emergency relief, your support provides practical baby essentials and equipment to families facing financial hardship, rising living costs, and sudden crisis. Every contribution helps reduce immediate pressure on parents, supports early wellbeing, and strengthens outcomes for children at the very start of life — when timely support makes the greatest difference.
