💛 A Shared Approach to Support
We understand that professionals are often the first to recognise when a family may need additional support.
Through the Referrals Portal, we aim to:
- Provide a simple, accessible referral process
- Ensure timely and appropriate support
- Work collaboratively alongside existing services
- Deliver support that is dignity‑led, safe, and effective
👉 We complement — not replace — statutory services
✅ Before You Refer
To ensure referrals are appropriate and processed efficiently, please check:
- The family meets our eligibility criteria
- Information provided is accurate and complete
- Consent has been obtained (where appropriate)
- The referral is suitable for community‑based, non‑clinical support
👉 We encourage referrals early, before challenges escalate.
👶 What Families May Receive
Depending on need and availability, referred families may access:
- 🎁 AngelBox (emergency baby essentials)
- 🧷 1 month supply of nappies
- 👶 Up to 65 essential baby items
- 🛏 Baby equipment (where appropriate)
- 🤍 Befriending (emotional support)
- 🩺 AngelBox Surgery (guidance sessions)
- 💬 Ongoing access to support services
👉 Support is always tailored and based on individual circumstances
📊 Track Your Application
Stay informed at every stage
Once you’ve applied, you can track your application through each step:
- 📩 Application received
- 🔍 Under review
- 📄 More evidence required (if needed)
- ✅ Approved
- 📦 Being prepared
- 🚚 Out for delivery
- ✅ Delivered
👉 You’ll always know where you are in the process
