Important Notice
Due to the ongoing global Microsoft service outage, which has impacted a number of third-party proprietary IT systems and telecommunications providers worldwide, Basch Helps CIC is currently experiencing significant operational difficulties.
As a result, the following services are temporarily unavailable:
- AngelBox application processing
- Delivery scheduling and coordination
- Parent support services
- Telephone communications and related customer service functions
This disruption is entirely beyond our control and forms part of a wider international technology incident currently affecting many organisations, charities, businesses, and public services.
We appreciate that this may cause inconvenience and frustration for families awaiting support. Please be assured that our team is monitoring the situation closely and will resume normal operations as soon as the technical issues affecting Microsoft-dependent systems have been resolved.
We sincerely apologise for any inconvenience caused and thank you for your patience and understanding during this period.
Basch Helps CIC
Supporting families through every challenge.
