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Parent space

Our Online Parent Hub

Parent Space

Having a baby should be one of life’s most joyful and memorable experiences, a moment filled with hope, warmth, and the opportunity to create lasting memories. However, for many reasons, things don’t always unfold the way we imagine.

At Basch Helps, we offer a relaxed, informal and completely confidential approach to parental support. Our free services are designed to provide reassurance, practical guidance, and a sense of belonging during what can be a challenging time.

We are here to support you in finding a more positive and confident path through parenthood — helping you prepare for a healthy delivery, navigate early challenges, and ensure your baby is safe, cared for, and thriving.

MAMA Panel

A Space For Mum's To Help Us Improve

Mama Corner

Our Online Community Hub Packed With Useful Content

1 to 1 Befriending

Supporting Your Journey To Recovery

AngelBox Surgery

1 to 1 Online Weekly Meetings To Support Your AngelBox Concerns Or Applications

Health & Wellbeing Hub

Offering Information & Guidance On Relevant & Trending Health Issues

Cost Of Living Hub

A Space for parents who need financial support & emergency grants or vouchers

11000+

London Newborns & Toddlers Supported

4,480

Parents Supported

100%

Volunteer Managed & Operated

👩‍👧 MAMA Panel
Real voices shaping real support

The Mama Panel brings together mothers with lived experience to help shape and improve our services. By sharing insights, feedback, and real‑life perspectives, they ensure our support remains relevant, effective, and responsive to the needs of families across London.

MAMA Panel

benefits

  • 💛 Empowers mothers with lived experience to influence real services
  • 🗣 Gives parents a voice in shaping AngelBox and wider support
  • 🌱 Improves service quality through real, honest feedback
  • 🤝 Builds a strong sense of community and belonging
  • 💬 Encourages open, supportive conversations around parenting and challenges
  • 📈 Strengthens outreach and accessibility by understanding real needs
  • 💡 Helps develop more relevant and practical support solutions
  • ❤️ Supports other parents through shared experiences and reassurance
  • 👶 Improves outcomes for babies and families by shaping better early intervention
  • 🌍 Drives meaningful change in tackling child poverty and inequality

 

💛 Mama Corner
A safe space for open conversations

Mama Corner is a supportive space where parents can come together to share experiences, ask questions, and connect with others. It encourages honest conversations around parenting, wellbeing, and everyday challenges helping parents feel heard, understood, and less alone.

Join us

benefits

  • 🤍 Reduces isolation by connecting parents with shared experiences
  • 💬 Creates a safe space to share openly without judgement
  • 🌱 Provides real‑life advice from parents who have been through similar situations
  • 💛 Builds confidence by helping parents feel understood and supported
  • 📚 Offers practical tips and guidance for everyday parenting challenges
  • 🧠 Supports emotional wellbeing through honest conversations and shared stories
  • 🤝 Encourages community support and connection across London families
  • 👶 Helps parents make informed decisions for their baby’s care and development
  • 💡 Shares ideas, coping strategies, and solutions that work in real life
  • 🌍 Gives parents a voice and helps shape services through lived experience

🤍 Befriending Service
One‑to‑one support through difficult times

Our Befriending Service offers compassionate, confidential support from trained volunteers. Whether you are facing emotional, physical, or financial challenges, we provide a listening ear, reassurance, and ongoing support to help you feel less alone and more in control.

read more

benefits

  • 💛 Provides a safe, non‑judgemental space to talk openly
  • 🧠 Supports emotional wellbeing during challenging times
  • 🤝 Reduces feelings of isolation and loneliness
  • 💬 Offers a trusted listening ear from trained volunteers
  • 🌱 Builds confidence and reassurance in parenting
  • 💪 Helps parents feel more in control of their situation
  • 🧭 Supports you in finding solutions through gentle guidance
  • 🤍 Creates meaningful human connection when it’s needed most
  • 📞 Offers flexible support (phone, online, or in person where appropriate)
  • 🌍 Encourages long‑term wellbeing and stability for families
  • 👶 Positively impacts baby development by supporting the parent

🧠 Health & Wellbeing Hub
Supporting your physical and emotional wellbeing

Our Health & Wellbeing Hub offers practical guidance on topics such as nutrition, sleep, exercise, and mental health. It is designed to help parents care for themselves while caring for their baby, promoting healthier and more confident parenting journeys.

Health HuB

benefits

  • 💛 Supports both physical and emotional wellbeing during pregnancy and early parenthood
  • 🌱 Provides trusted, practical advice on nutrition, sleep, exercise, and recovery
  • 🤱 Helps parents care for themselves while caring for their baby
  • 🧠 Promotes better mental health awareness and early support
  • 😴 Offers realistic guidance for managing sleep and exhaustion
  • 🍽 Encourages healthier habits with simple, achievable steps
  • 💪 Supports recovery after birth through safe movement and wellbeing guidance
  • 💬 Reduces anxiety and uncertainty by answering common questions clearly
  • 👶 Improves outcomes for babies by supporting parents’ overall wellbeing
  • 🌍 Creates a holistic approach to support, linking physical health, mental health, and daily life

💷 Cost of Living Hub
Helping families navigate financial pressures

The Cost of Living Hub provides information, guidance, and signposting to support families facing financial challenges. From local council support to practical advice, it helps parents access the resources they need to manage rising costs and support their families.

COL HUB

benefits

  • 💛 Supports families facing financial pressure during pregnancy and early parenthood
  • 📍 Provides clear guidance on available support, including benefits, grants, and local services
  • 🧭 Helps parents navigate complex systems (council support, schemes, NHS links)
  • 🍼 Reduces stress around affording baby essentials
  • 💡 Offers practical, real‑life tips for managing household costs and budgeting
  • 🤝 Connects families to community resources, including food banks, baby banks, and support networks
  • 🌱 Encourages early support‑seeking, preventing situations from escalating
  • 🧠 Reduces anxiety linked to financial uncertainty
  • 👶 Helps ensure babies have access to essential items and a safe start
  • 🌍 Supports long‑term stability for families, not just short‑term relief

📞 0800 Freephone Support Line
Speak to someone who understands — at no cost to you

Our 0800 Freephone Support Line offers a safe, confidential, and completely free way to reach out for support.

Whether you need:

  • Someone to talk to
  • Advice or reassurance
  • Guidance during a difficult time

👉 Our team is here to listen and support you, without judgement.

💛 What We Offer

  • A friendly and supportive conversation
  • Help understanding your situation and next steps
  • Signposting to relevant services and support
  • A simple way to reach us directly when you need it most
Call us

benefits

  • 💛 Completely free to call, removing financial barriers to getting help
  • 🤝 Direct access to friendly, human support when you need it most
  • 💬 A safe, confidential space to talk openly without judgement
  • 🧠 Provides emotional reassurance and immediate support during difficult moments
  • 📞 Easy and convenient access — no internet or booking required
  • 🧭 Guidance and signposting to relevant services and support
  • ⏱ Quick response at the point of need, helping prevent situations from escalating
  • 🌱 Encourages early help‑seeking, when problems are easier to manage
  • 🤍 Reduces feelings of isolation, especially during pregnancy and early parenthood
  • 👶 Supports better outcomes for babies by supporting parents first

💬 WhatsApp Live Chat Service
Quick, accessible support when you need it

Our WhatsApp Live Chat Service provides a simple and convenient way to reach out for support. Whether you have a quick question, need reassurance, or want guidance, our team is there to respond in a timely and supportive way.

Chat now

benefits

  • 💛 Quick and easy access to support from your phone
  • 📱 Familiar and convenient platform used by most parents daily
  • 💬 A safe, informal way to reach out without pressure
  • 🤝 Direct connection with our friendly support team
  • 🧠 Provides reassurance and guidance in real time
  • ⏱ Fast responses when you need help most
  • 🧭 Clear signposting to relevant services and support
  • 🌱 Encourages early support‑seeking before issues escalate
  • 🤍 Reduces feelings of isolation, especially for new parents
  • 👶 Supports better outcomes for babies by supporting parents quickly
  • 🔁 Flexible communication, allowing you to message at your own pace

🩺 AngelBox Surgery
Advice, guidance, and one‑to‑one support

AngelBox Surgery offers scheduled sessions where parents can receive guidance, ask questions, and discuss their needs. It’s an opportunity to access practical support, understand available services, and get help navigating challenges during pregnancy and early parenthood.

Book Now

benefits

  • 💛 Provides dedicated one‑to‑one time to discuss your needs and situation
  • 🧭 Offers clear guidance and direction during pregnancy and early parenthood
  • 💬 Creates a safe space to ask questions openly without judgement
  • 🔍 Helps identify the right support for you and your baby
  • 📋 Supports with applications and accessing services
  • 🤝 Builds trust and connection with the Basch Helps team
  • 🌱 Encourages early intervention, helping prevent issues from escalating
  • 💡 Provides practical advice tailored to your circumstances
  • 📞 Links you to wider services, including NHS, council, and community support
  • 👶 Ensures your baby’s needs are prioritised early on
  • 🌍 Supports long‑term stability by creating a clear pathway forward
news, announcements & service updates

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We Have Several Urgent Appeals At The Moment

Donate Today

Your donation helps ensure babies and toddlers across London have the essential items they need during the most critical stages of early life.

Through AngelBox emergency relief, your support provides practical baby essentials and equipment to families facing financial hardship, rising living costs, and sudden crisis. Every contribution helps reduce immediate pressure on parents, supports early wellbeing, and strengthens outcomes for children at the very start of life — when timely support makes the greatest difference.