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If You Are in Crisis — Immediate Support

If you are feeling overwhelmed, unable to cope, or at risk of harming yourself, it’s important to reach out for support immediately.

There are services available 24 hours a day to help you through this moment.

Urgent NHS Support

NHS 111 – Mental Health Option

📞 Call 111 and select the mental health option

  • Available 24/7
  • Free from landlines and mobiles
  • You’ll speak to a trained professional who can guide you to the right support

👉 This is often the first step if you’re not sure what to do


Emergency Support

Emergency Services

📞 Call 999 or go to A&E

  • If you feel you are in immediate danger
  • If you are at risk of harming yourself or others

👉 This is the right place to go in an emergency — you will be taken seriously and supported.


Free Listening and Emotional Support

Samaritans

📞 Call 116 123 (free, 24/7)
🌐 www.samaritans.org

  • A confidential, non‑judgemental listening service
  • You don’t need to be in crisis — you can call anytime

Shout (Text Support Service)

📱 Text SHOUT to 85258 (free, 24/7)

  • Confidential support via text message
  • Ideal if you find it difficult to speak on the phone

Mind Infoline

📞 Call 0300 123 3393
📧 info@mind.org.uk

  • Advice on mental health and available support
  • Open weekdays, with additional resources online

Local London Crisis Support

Many London areas have urgent mental health helplines available 24/7.

👉 You can:

  • Ask your GP
  • Call NHS 111
  • Search your local NHS trust website

These services can:

  • Provide immediate advice
  • Arrange urgent assessments
  • Support you during a crisis