If You Are in Crisis — Immediate Support
If you are feeling overwhelmed, unable to cope, or at risk of harming yourself, it’s important to reach out for support immediately.
There are services available 24 hours a day to help you through this moment.
Urgent NHS Support
NHS 111 – Mental Health Option
📞 Call 111 and select the mental health option
- Available 24/7
- Free from landlines and mobiles
- You’ll speak to a trained professional who can guide you to the right support
👉 This is often the first step if you’re not sure what to do
Emergency Support
Emergency Services
📞 Call 999 or go to A&E
- If you feel you are in immediate danger
- If you are at risk of harming yourself or others
👉 This is the right place to go in an emergency — you will be taken seriously and supported.
Free Listening and Emotional Support
Samaritans
📞 Call 116 123 (free, 24/7)
🌐 www.samaritans.org
- A confidential, non‑judgemental listening service
- You don’t need to be in crisis — you can call anytime
Shout (Text Support Service)
📱 Text SHOUT to 85258 (free, 24/7)
- Confidential support via text message
- Ideal if you find it difficult to speak on the phone
Mind Infoline
📞 Call 0300 123 3393
📧 info@mind.org.uk
- Advice on mental health and available support
- Open weekdays, with additional resources online
Local London Crisis Support
Many London areas have urgent mental health helplines available 24/7.
👉 You can:
- Ask your GP
- Call NHS 111
- Search your local NHS trust website
These services can:
- Provide immediate advice
- Arrange urgent assessments
- Support you during a crisis
