To date our community organisation has supported thousands of families and their newborns with our AngelBox community service. It’s fun, its challenging and every scenario you engage in will be different and more compelling than the next.
Volunteers are a fundamental part of our community enterprise, we know your time is precious, the skills and the professional expertise you share will be invaluable in our pursuit to support newborns and their parents.
At Basch Helps CIC, we believe that the power of volunteering can positively build stronger and more inclusive communities. Join our fast-growing frontline team of volunteers, whether you’re committed to only for a few hours a month to more regular voluntary work.
Trust us all the help we can get is so appreciated.
A volunteering experience like no other where every hour of your time counts towards supporting some of the most disadvantaged and underprivileged newborns that are born in London as well as engaging with their parents on a personal level.
Once we receive your application to volunteer, a senior member of the management committee will call you and have a frank discussion about our work, what it entails to be part of the AngelBox team, the training involved and if all goes well you’ll be invited to formally take up a volunteering position.
We’re particularly keen to hear from individuals that are either currently training or aspire to be London’s next generation of social workers and health care professionals, gain first hand experience supporting newborns and their families.
We work daily with very vulnerable people across London, we’re not DPD or Amazon our community activities are more in depth and personal with the sole aim of making a positive impact for families and newborns with every AngelBox delivered.
The next step in becoming a volunteer is generally an invitation to attend our office in Great Portland Street to formally begin your induction as a volunteer. We have an open door policy for volunteers so feel free to ask as many questions as you like, get a feel for how our IT systems work and to get a general feel for how we operate.
Vetting:
Basch Helps CIC works with families on the frontline which simply means we go to the homes of our beneficiaries and interact face to face with their parents some of whom have experienced terrible and unspeakable things and for their safety and ours everyone at Basch Helps CIC must undergo a vetting process, where your details are checked by a third party service provider for any red flags.
Volunteer Handbook:
You will be sent our official volunteer handbook which includes our guidelines and policies. Please read through this as it will definitely give you the knowledge to prepare you for the next stage which is all training.
Sign your volunteering contract & vetting consent form:
Once your absolutely certain Basch Helps CIC is the right place to start a volunteering career, your presented with a volunteering contract which you must read and sign in the presence of a senior member of staff.
An opportunity to grow your skills and knowledge because your training covers every facet of Basch Helps CIC and what that means is that you have a brilliant opportunity to explore and hone in those transferable skills for a real world situation.
IT Systems: Our IT is cutting edge, its central to all our key services and how we operate our community organisation as such as a volunteer it’s a great chance to familiarise yourself with relevant technology that may increase your chances of landing that dream job.
Phone system and assessment protocol: As a new volunteer it will be mandatory to learn how to use our complex phone system, how to answer calls effectively and how to build the confidence to comfortably answer incoming calls and how to access our assessment portals.
Warehouse training: Even though you may not wish to be part of the packing team, it is mandatory to understand how AngelBoxes are packed and to better understand and build awareness of our range of stock and how its distributed from a logistical perspective.
Safeguarding Adults & Children training: This is mandatory training which explores the various signs of abuse, neglect or danger signs, the do’s & don’ts as a volunteer when supporting a vulnerable person and how to report your concerns through our IT systems or what to do in an emergency situation.
AngelBox Delivery Training: You will learn how to use our body-worn cameras, what to expect on delivery days, how to use our delivery note system, how to report concerns post-delivery or special request items and most importantly how to address the parents of our beneficiaries in a polite, genuine way which helps us understand their situation and needs.
Mental Health Training: Once you’ve gained some volunteering rep, you’ll be invited to participate in some mental health training which involves how to challenge the stigma behind mental health, the signs and symptoms of a parent thats undiagnosed or needs mental health support. How to listen and communicate non-judgmentally and most importantly learn how to use our MH reporting systems and how to signpost parents to professional services or support groups.
You’ll be accompanied by a senior member of the team and travel on your scheduled delivery. A typical day will last anywhere between 4 hours to a full 12 hour day depending on the assigned team or borough your delivering to.
From knocking on the door, to introducing yourself and showing your ID card, your role invites you to meet the parents and their newborns on a personal level, get to know them and better understand their situation whilst also checking on the welfare of the baby.
Perks for the delivery volunteers:
Basch Helps CIC is a frontline community enterprise that engages and supports some of the most vulnerable people living in London. Volunteers will always be appropriately trained and screened before being added to an emergency relief deployment team.
Our AngelBox community service operates 7 days a week and sometimes deliver and support families and newborn’s way past 9pm in the evening so please factor this in when you make your decision about volunteering with us.
At Basch Helps CIC, a volunteer is an empowered individual, you’re not bound by any limitations but free to achieve your goals and feel accomplished every time, free to express yourself, free to share your skills and knowledge, free to make friends and most importantly free to enjoy yourself.
We proactively protect these liberating freedoms by safeguarding you from any unwarranted behaviour, sexual harassment or abuse. Everyone involved, whether it’s the advisory board, team leaders or volunteers must demonstrate their commitment to our code of conduct, volunteer and safeguarding policies at all times.
Together we’re stronger, we’re more resilient in achieving our goals, hand in hand contributing to a fairer and equal society for all, our voices and actions will inspire the many generations to come. At Basch Helps CIC everyone is equal, we encourage applicants from diverse backgrounds to be part of the volunteering team.
Cook, Bake, Climb, Peddle, Parachute, Hike, Walk, Community Challenges, Sing at your local pub, there are so many ways you can raise vital funds to support our work.
Whether your part of a school, college or university, let’s work together and build awareness about poverty, malnutrition and homelessness or host an on school premises event such as a sports day.
Your voice matters. Champion our causes, engage audiences from local establishments and the community, utilise your social-media prowess and spread the word.
Collaborating together to make a positive difference. Get your workforce to participate on an AngelBox run or create an innovative workplace fundraiser to support our causes.
As an ambassador your representing Basch Helps CIC to a wider audience which may include government, health services and other professional sectors that work with our community enterprise.
Group or community events that raise awareness, campaign on behalf of the AngelBox community service, crowdfunding and many more ways to support us
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Your Baby, Your Choice, Your AngelBox
London's Best Newborn Emergency Relief Provider
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