To make a one-off or recurring monthly general donation where your contribution is allocated across our core services please visit our Donation Page.

We have created a donor dashboard, simply find the ‘Donation History‘ link either on the donation page, menu or bottom of our website and you will be redirected to the correct webpage where a prompt will appear.

Enter your primary donation email address, verify it’s you from your inbox notification email and you should be able to check your donor profile, donation history, monthly donation payment arrangements as well as make any amendments to your details.

If you want to volunteer at Basch Helps CIC, simply visit our dedicated volunteering page to find out information, guidelines and the latest event schedule and news.

Or just jump to the Volunteer Application Form.

It’s a question we have considered and thought about many times over and although we commend your enthusiasm to volunteer and support your local community, sadly the answer is no, even if your parents are supervising.

You have to wait until your at least 21 years of age to volunteer at Basch Helps CIC

If you would like to host your own event to raise funds or awareness on behalf of Basch Helps CIC it couldn’t be easier.

Go to the Create your own event page found in our website menu under the Events heading.

Here you can enter the name of your event, event description, event information, images, venue information, any website or social media links and ticketing information.

Once your event has been submitted, a member of the team will review the details before its approved and published.

The simple answer is YES. We recommend visiting our dedicated fundraising page which includes information, ideas and fundraising guidelines which must be followed at all times. VISIT HERE

If your ready to start, the first thing to do is create your own dedicated fundraising page which will be displayed on our website, through our social-media feeds and subscription service.

Simply visit Create your fundraising page fill out your personal information, fundraising information, upload photos and request marketing help from our dedicated marketing professionals.

Once complete you will receive a confirmation email, a member of the team will review your fundraising page and approve it. A process which can take upto 24 hours to complete, once ready, your free to execute and share your fundraising page with friends and family.

You are free to create fundraising pages on JustGiving, GoFundMe and Facebook, just remember to email or message Basch Helps CIC  so that we are made aware of your fundraising activities as well as to ensure that donations are forwarded to us properly.

Please email fundraising@baschhelps.org with details of the changes you would like to make.

Alternatively you can call us on 02045518540 and dial 3

If you have successfully completed an event or fundraiser which was not setup via our own website or through our dedicated JustGiving or GoFundMe pages where the funds are automatically collected and processed, then you have several options at hand which are as follows:

If your fundraiser or event collected below £9000.00: You can pay the funds using your debit card on our dedicated donation form or by transferring the funds to our account. FOUND HERE

If your fundraiser or event collected over £9000.00: 

By phone: You can call us at the office on 02045518540 anytime between office hours and a member of our team will process a payment from your debit card, alternatively you can ask the member of staff to send an email with the Basch Helps CIC account details for a Faster Payment bank transfer.

Send us a cheque to our registered office: 1st Floor, 85 Great Portland Street, London W1W 7LT, please be sure to include your name, your event or fundraiser name and contact information.

If our FAQs haven’t answered your question, then please use the contact form above to send us a message. Once received, a member of the Basch Helps CIC team will respond within 24 hours.

You can either contact us on 02045518540 and dial 3 and your call will be directed to one of our advisory board members.

Alternatively you can either use the contact form on this page or email marketing@baschhelps.org.

To apply for an AngelBox, you must be an individual or family that lives in London and are facing financial hardship due to either unemployment, illness or are employed but pays a low-income salary.

You are either expecting a newborn baby within 6 months of first knowing your pregnant as well as for individuals that have already delivered their newborns.

Please check your the eligibility criteria AngelBox Parent Eligibility before applying for an AngelBox.

If your satisfied that you qualify for an AngelBox, simply fill out the AngelBox application form, thereafter a specially trained member of the team will contact you to explain what happens next and when to expect delivery of your AngelBox.

If you know someone that you care about that’s struggling financially and either expecting a newborn baby within 6 months or already has given birth, Basch Helps CIC is more than happy to gift an AngelBox.

Sadly you cannot apply for an AngelBox on their behalf but you can encourage them to visit our website and apply directly here or if they need help filling out the application, they can call us on 02045518540, Dial 1 and a specially trained member of the team will gladly assist them and explain what happens next.

Our motto is Your Baby, Your Choice, Your AngelBox. As a parent you know what’s best for your baby and therefore we believe you have a right to choose what’s appropriate and functional.

Therefore as part of our telephone assessment. We give you the freedom to pick any items available and in stock which you believe will bring the utmost benefit for your newborn child.

The simple answer is yes. Basch Helps CIC believes in full traceability of the baby items and equipment we offer as part of our AngelBox emergency relief package.

We never accept donated goods or second hand items.

Because your baby deserves the best.

No AngelBox is built the same. Once your AngelBox assessment is complete, your babies AngelBox specifications are sent to our warehouse for packing. After all the necessary checks the warehouse will update our system that your AngelBox is ready for delivery and your assessor will schedule a delivery based on availability in your area.

Normally all deliveries occur within 72 hours after packing. You’ll automatically receive a notification by email with a designated date and time as well as instructions if any on what to expect on the day.

We also send a WhatsApp message notifying you that your delivery is on it’s way and the delivery team will call you upto 1 hour before delivery to check if your home.

If you have applied directly through baschhelps.org, as part of the application process you will need to provide documents:

We ask for ID (Passport, Drivers License or ID card) to identify you and check if the details on the form match and the AngelBox applications is genuine.

Further to this providing evidence of your financial hardship is a mandatory requirement for all direct applicants which can include:

• Bank Statements
• Screenshots of your benefit entitlement
• Wage Slips

You will also need to provide either a hospital letter, MAT B1 or birth certificate for your newborn.

Your assessor will email you what is required once your telephone assessment has been completed and normally you have a 7 day window to correspond with the necessary attachments.

There are many reasons why your AngelBox application may have been rejected by Basch Helps CIC.

The most common reason why applications from direct applicants have been rejected is because the supporting evidence requested, a mandatory part of our assessment has not been sent.

Another common reason is the applicant has misdeclared something on their application form which during our screening process we have found not to be true.

All applications which are rejected will be notified by email without the right to appeal the decision.