Please complete this form so we have as much information about your complaint as possible. We’ll aim to reply within 7 working days.

We understand that sometimes it can be hard to make a complaint. Basch Helps CIC values hearing any thoughts, feedback, or concerns about what we do so that we can make sure we’re achieving high quality work.

We will not respond to complaints which are threatening, racist or offensive.

Your information will be treated as confidential and only used for dealing with your complaint, unless you tell us you’re at risk of harming yourself or it seems possible that you may harm someone else, as then we may need to let other people know.

You can find out about how we’ll handle your complaint by reading our Complaints Policy.

Please note that if there is not enough information and no contact details to obtain additional information this may impact our ability to fully investigate.